Managing OU Information and OU Accounts

An organization is the top-level account management unit. It is a collection of users, resources, applications, and services, and is responsible for paying for the resources it owns, and fully controls these resources.

About This Task

This section describes how to manage and maintain the organization information and change the organization owner.

Before You Start

You should prepare an account with proper permissions for the operations to be performed:

  • If you want to edit the organization information, an organization owner account or an system administrator account is required.
  • If you want to change the organization owner, an organization owner account is required.

Editing the Organization Profile

You can edit the organization profile to change the details of your organization, such as the name, address, business license no., industry, country, and scale of your organization.


  1. Select IAM > Organization Profile.

  2. Click Edit to edit the basic information. You can modify the following fields:

    • Organization name
    • Organization ID
    • Address
    • Business license No.
    • Industry
    • Country
    • Scale


    The Organization name field is mandatory.

  3. Modify the information as needed, then click Save.


Click IAM > Organization Profile, and you will see the updated information.

Changing the Organization Owner


  1. Select IAM > Organization Profile.

  2. Select Change under the Organization Owner.

  3. In the user name drop-down menu, select the target user. If this user has not registered any email address, manually enter the user’s email address and click Confirm, and a confirmation email will be sent to the email address.

  4. The organization owner will be changed to the target user after the target user clicks the given link in the confirmation email.


    The link in the email remains valid for 24 hours by default. You can cancel the operation to change owner if the target user fails to confirm the ownership transfer within this period.


The following may occur after the target user clicks the given link in the confirmation email:

  • The ownership transfer is successful if the link remains valid and the original owner of the OU does not cancel the transfer of ownership.
  • The ownership transfer fails when the link becomes invalid as a result of exceeding the 24 hour timeline / the original owner cancels the transfer operation / the link has been clicked / any other exceptions that occurs.

Once the transfer operation is completed, the original owner will become an average user with all originally-granted permissions revoked; if the user has logged in, a prompt indicating that the user’s login has expired will pop up for the next user action, and the user will not have any permissions once logged in again.

The transfer of ownership will take effect for the target user upon the next login or user action.