Known Issues and Limitations


This article lists the known issues and limitations of EnOS.

Application Portal


Issue Description Workaround Discovered On
The logs on assigning or removing assets do not appear in the audit log list. None 2023/02
In an exported audit log file, the Resource Type of Export Users events is “null”. None 2023/02

Data Synchronization


Issue Description Workaround Discovered On
The SFTP data source is unable to synchronize its structured data from the database to the EnOS Hive data warehouse. Use an FTP data source to implement data synchronization. 2023/12
The FTP data source using FTPS protocol is unable to synchronize its structured data from the database to the EnOS Hive data warehouse. Use an FTP data source to implement data synchronization. 2023/12

Time Series Data Management


Issue Description Workaround Discovered On
Modify TSDB storage policy storage duration: If the data size of the table corresponding to this storage bucket is large, it will take a long time to update the storage duration, and the data under this table may not be available for TSDB service during the update period. None 2023/02

Device Data Integration Service


Issue Description Workaround Discovered On
HTTP Client & Refresh Token node: If you select POST (also PUT and DELETE in HTTP Client node) in Request and enter Content-type in the key of Headers, the value you entered will be overwritten by the default value application/json; charset=UTF-8, which has no effect on other keys. Import the custom-node.zip to create a custom node to customize the value in Content-type key. 2023/02

Alert Engine


Issue Description Workaround Discovered On
Occasionally, alert records may be lost when a large amount of delay alerts occur continuously in a certain time period. None 2023/02

Onboarding Tool


Issue Description Workaround Discovered On
Business Tag Tool: If user A failed to tag, and then user B tagged successfully. Tagged By in the Tagged Log will show user A who tagged last time instead of user B who tagged this time. This does not affect the operation and the tagged results. None 2023/02

AI Studio


Issue Description Workaround Discovered On
Git is unavailable for Notebook instances using Azure storage. Use Ceph storage instead. 2023/02