Managing Active Alarm Records¶
On the Active Alarm page, you can select and view active alarm records within 3 months and export alarm records.
Prerequisites¶
Before starting, make sure the current account has been assigned the required asset permissions, operation permissions, and a menu group, including Active Alarm. If not assigned, contact the OU administrator.
Viewing the Alarm Record List¶
Select Active Alarm in the left navigation bar to access the Active Alarm page.
If there are multiple site types in the current OU, you need to switch the Site Type tab at the top of the page to view the alarm list of the current site type.
Or, you can view the alarm list directly after selecting Active Alarm.
EnOS Alarm Management supports filtering alarm records under the specific site type based on the following filters:
Filter
Description
Site
Select the specific site of the current site type. You can select multiple sites, otherwise all sites are selected by default.
Alarm Group
Select the group type that corresponds to the current site type. You can select multiple groups, otherwise, all groups are selected by default.
If there are multiple group types of the current site type and all groups are selected, the filters of Alarm Severity and Alarm Type are invalid.Alarm Severity
Select the alarm severity of the current group type. You can select multiple sites, otherwise all severities are selected by default.
Alarm Type
Select the alarm type or subtype of the current group type. You can select multiple sites, otherwise all types are selected by default.
Note
Since the field name of “Site” is configurable, it may cause a discrepancy between the field name displayed on the page and the field name in this document. If you need to modify the field name, contact the app developer.
Click Query to filter alarm records that match the filters.
To configure the display order of the fields in the alarm list and whether these fields are displayed, click Column Settings
in the upper right corner of the alarm list.Note
After you click OK in Column Settings, the configuration applies only to the current page. To retain the configuration, click Save as Template.
To display the start and end time of alarm records according to the time zones of sites that triggered alarms, enable the Show Local Time option.
To display the start and end time of alarm records according to the time zone of your current computer’s browser, disable the Show Local Time option.
Note
The Timezone column displays the time zones of sites that triggered alarms. Data in this column does not vary whether or not the Show Local Time option is enabled.
To save the filters and list configuration of the current page, click Save as Template
at the top right of the page, select a Template Type in the drop-down panel, and then click Save. The next time you access this page, the saved filters and list configuration are loaded automatically.Template Type: Select OU Template or My Template. An OU template applies to all users in the current OU, while my template applies only to the current account. If the current account has not been assigned the operation permission required for saving an OU template, only My Template is available.
A template saves the selected filters, the Show Local Time option, the Aggregate By option, the columns displayed in the list and their order, the column widths, and the sorting of the list.
Templates are saved separately for each site type. Under the same site type, only one configuration is saved for each template type, and saving again overwrites the saved configuration.
If both an OU template and my template exist, My Template takes effect first.
To delete a saved template, select the corresponding Template Type in the drop-down panel, click Restore, and then confirm in the pop-up window. Only the template of the selected template type is deleted. If no template of the other template type exists, the default view is displayed the next time you access this page.
Viewing Aggregated Alarm Record List¶
Select Active Alarm in the left navigation bar to access the Active Alarm page.
Select the Aggregate By drop-down box in the upper right corner of the alarm list of the current site type, then select whether you want to aggregate and display alarm records by Device or Alarm Rule.
Aggregate By: Device: Alarm records generated by the same device with start times within 30 minutes are aggregated and displayed.
Aggregate By: Alarm Rule: Alarm records that trigger the same alarm rule with start times within 30 minutes are aggregated and displayed.
Viewing Alarm Details¶
Select Active Alarm in the left navigation bar to access the Active Alarm page.
Select any field of an alarm record in the alarm list of the current site type, access the alarm details page, and view the information on the tab.
Details Tab¶
Select the Details tab to view the following information:
Field |
Description |
|---|---|
Basic information |
You can view basic information, such as Alarm Severity, Alarm Type, Occurrences (Today), Start Time, and so on. |
Possible Reasons |
View or add possible reasons of asset alarms. |
O&M Recommendations |
View or add operation & maintenance recommendations for asset alarms. |
Comments |
Add or view comments to the alarm record. |
Relevant Alarms Before and After 30 s |
Based on the current alarm record, you can view linked alarm records before and after 30 seconds of the same site. You can also select the linked alarm records in the list to view detailed information about those alarms. |
Historical Alarms |
Based on the current alarm record, you can view historical alarm records of the same asset. |
Note
Since the field names of “Possible Reasons” and “O&M Recommendations” are configurable, it may cause a discrepancy between the field names displayed on the page and the field names in this document. If you need to modify the field names, contact the app developer.
Analysis Tab¶
Select the Analysis tab to view data analysis diagrams of measurement points or KPI alarms.
Field |
Description |
|---|---|
Time Interval |
Specify the time interval of the measurement point or metric data in the chart. You can select the raw value of each selected measurement point or metric, or a Query Interval that they share in Common Data Service. |
Comparison |
Display the data of the selected measurement points or metrics in the previous cycle. You can select a Query Interval that they share in Common Data Service. |
Time Range |
Select the start time and end time of the data fields in the chart. |
Work Management Tab¶
Select the Work Management tab to view the ticket information.
Note
The Work Management tab is only displayed if the following conditions are met at the same time.
The current OU has obtained and been authorized Work Management. If not available, contact the OU administrator.
The ticket response rule is configured for this alarm. If not configured, contact the device manager.
A work order or service request has been created for this alarm.
Field |
Description |
|---|---|
Basic information |
View the ID and status information of the ticket. If the current account has acquired the Service Requests menu, you can select the ID to access the service requests page and view the details. If the current account has acquired the Work Orders menu, you can select the ID to access the work orders page and view the details. |
Log |
View the status, creator, creation time, and other information about the ticket. |
Exporting Alarm Records¶
Select Active Alarm in the left navigation bar to access the Active Alarm page.
Click Export
in the upper right corner of the alarm list to export all alarm records of the current site type:If the number of alarm records is ≤ 2000: click Export to export the alarm records directly via the browser. The export file format is Excel by default.
If the number of alarm records is > 2000: click Export to automatically trigger the offline task and there are two ways to download these alarm records:
After the offline task has been successfully triggered, click Download File in the File Exported prompt bar to export the alarm records in Excel format.
In the EnOS - Alarm Data Export Successful email you receive, click the link to access the EnOS Application Portal > Alarm Management > Active Alarm page under the default site type, then click Download File in the prompt column and export as an Excel file.