Known Issues¶
This article lists the known issues of EnOS, categorized by products and services.
Application Enablement¶
These tables list the known issues of Industry Application Common Building Blocks.
Application Portal¶
Issue Description |
Workaround |
Discovered On |
---|---|---|
The logs on assigning or removing assets do not appear in the audit log list. |
None |
2023/02 |
In the audit log list, the User of the logs triggered by a removed user is “-“. |
None |
2023/02 |
In an exported audit log file, the Resource Type of Export Users events is “null”. |
None |
2023/02 |
Onboarding Tool¶
Issue Description |
Workaround |
Discovered On |
---|---|---|
Business Tag Tool: If user A failed to tag, and then user B tagged successfully. Tagged By in the Tagged Log will show user A who tagged last time instead of user B who tagged this time. This does not affect the operation and the tagged results. |
None |
2023/02 |
Alarm Management¶
Issue Description |
Workaround |
Discovered On |
---|---|---|
In some OUs, there are too many multi-measurement point alarms and timing alarms that exceed the load of the environment and cause data backlog. |
When creating alarm rules in this type of OU, the multi-measurement point and timing functions are suspended, and a page prompt appears: “Sorry, when creating new alarm rules, Cannot use multi-point or timing functions”. |
2023/04 |
Work Management¶
Issue Description |
Workaround |
Discovered On |
---|---|---|
When the system theme is Black and white, the Service Requests and Work Orders menus will show the Edit Column button and the corresponding pop-up window in the top right of the list as black, overlapping the black background. |
None |
2023/02 |
Reporting Tool¶
Issue Description |
Workaround |
Discovered On |
---|---|---|
If you set the Start Time and End Time parameters of the related template to 0 days before today when creating a periodic schedule, the schedule will not work. |
None |
2023/02 |
If you set the Start Time and End Time parameters of the related template to 0 days before today when creating a periodic schedule, the page will display the parameter values as Yesterday when you edit this schedule. |
None |
2023/02 |
Device Connectivity & Management¶
These tables list the known issues of Device Connectivity & Management.
Alert Engine¶
Issue Description |
Workaround |
Discovered On |
---|---|---|
Occasionally, alert records may be lost when a large amount of delay alerts occur continuously in a certain time period. |
None |
2023/02 |
Data Management and Analytics¶
These tables list the known issues of Data Management and Analytics.
Device Data Integration Service¶
Issue Description |
Workaround |
Discovered On |
---|---|---|
Since the upgraded version is not compatible with the old version of Notification Management, the OU admin can not obtain the verification code and users can not import the ZIP file when creating a custom node. |
Contact EnOS support team to change configuration items and users can use the universal verification code to import the ZIP file. |
2023/02 |
HTTP Client & Refresh Token node: If you select POST (also PUT and DELETE in HTTP Client node) in Request and enter |
Import the |
2023/02 |
Time Series Data Management¶
Issue Description |
Workaround |
Discovered On |
---|---|---|
Modify TSDB storage policy storage duration: If the data size of the table corresponding to this storage bucket is large, it will take a long time to update the storage duration, and the data under this table may not be available for TSDB service during the update period. |
None |
2023/02 |
AI Studio¶
Issue Description |
Workaround |
Discovered On |
---|---|---|
Git is unavailable for Notebook instances using Azure storage. |
Use Ceph storage instead. |
2023/02 |
Documentation¶
This table lists the known issues of Documentation.
Issue Description |
Workaround |
Discovered On |
---|---|---|
Partial or no search results are returned occasionally. |
None |
2023/02 |