Known Issues


This article lists the known issues of EnOS, categorized by products and services.

Application Enablement


These tables list the known issues of Industry Application Common Building Blocks.

Application Portal


Issue Description

Workaround

Discovered On

The logs on assigning or removing assets do not appear in the audit log list.

None

2023/02

In the audit log list, the User of the logs triggered by a removed user is “-“.

None

2023/02

In an exported audit log file, the Resource Type of Export Users events is “null”.

None

2023/02

Onboarding Tool


Issue Description

Workaround

Discovered On

Business Tag Tool: If user A failed to tag, and then user B tagged successfully. Tagged By in the Tagged Log will show user A who tagged last time instead of user B who tagged this time. This does not affect the operation and the tagged results.

None

2023/02

Alarm Management


Issue Description

Workaround

Discovered On

In some OUs, there are too many multi-measurement point alarms and timing alarms that exceed the load of the environment and cause data backlog.

When creating alarm rules in this type of OU, the multi-measurement point and timing functions are suspended, and a page prompt appears: “Sorry, when creating new alarm rules, Cannot use multi-point or timing functions”.

2023/04

Work Management


Issue Description

Workaround

Discovered On

When the system theme is Black and white, the Service Requests and Work Orders menus will show the Edit Column button and the corresponding pop-up window in the top right of the list as black, overlapping the black background.

None

2023/02

Reporting Tool


Issue Description

Workaround

Discovered On

If you set the Start Time and End Time parameters of the related template to 0 days before today when creating a periodic schedule, the schedule will not work.

None

2023/02

If you set the Start Time and End Time parameters of the related template to 0 days before today when creating a periodic schedule, the page will display the parameter values as Yesterday when you edit this schedule.

None

2023/02

Device Connectivity & Management


These tables list the known issues of Device Connectivity & Management.

Alert Engine


Issue Description

Workaround

Discovered On

Occasionally, alert records may be lost when a large amount of delay alerts occur continuously in a certain time period.

None

2023/02

Data Management and Analytics


These tables list the known issues of Data Management and Analytics.

Device Data Integration Service


Issue Description

Workaround

Discovered On

Since the upgraded version is not compatible with the old version of Notification Management, the OU admin can not obtain the verification code and users can not import the ZIP file when creating a custom node.

Contact EnOS support team to change configuration items and users can use the universal verification code to import the ZIP file.

2023/02

HTTP Client & Refresh Token node: If you select POST (also PUT and DELETE in HTTP Client node) in Request and enter Content-type in the key of Headers, the value you entered will be overwritten by the default value application/json; charset=UTF-8, which has no effect on other keys.

Import the custom-node.zip to create a custom node to customize the value in Content-type key.

2023/02

Time Series Data Management


Issue Description

Workaround

Discovered On

Modify TSDB storage policy storage duration: If the data size of the table corresponding to this storage bucket is large, it will take a long time to update the storage duration, and the data under this table may not be available for TSDB service during the update period.

None

2023/02

AI Studio


Issue Description

Workaround

Discovered On

Git is unavailable for Notebook instances using Azure storage.

Use Ceph storage instead.

2023/02

Documentation


This table lists the known issues of Documentation.

Issue Description

Workaround

Discovered On

Partial or no search results are returned occasionally.

None

2023/02