EnOS Known Issues and Limitations¶

This article lists the known issues and limitations of EnOS, categorized by products and services.

Application Enablement¶

These tables list the known issues and limitations of Industry Application Common Building Blocks.

Issue Description	Workaround	Discovered On
The logs on assigning or removing assets do not appear in the audit log list.	None	2023/02
In the audit log list, the User of the logs triggered by a removed user is “-“.	None	2023/02
In an exported audit log file, the Resource Type of Export Users events is “null”.	None	2023/02

Issue Description	Workaround	Discovered On
If a data source key is unique in the current OU but not in the current environment, the data source cannot be registered in Common Data Service.	Use another data source key.	2023/02
After an object type is deleted, the dimensions, metrics, measurement points, and attributes associated with it cannot be deleted.	Contact System Administrator to delete the associated dimensions, metrics, measurement points, and attributes.	2023/02

Issue Description	Workaround	Discovered On
Business Tag Tool: If user A failed to tag, and then user B tagged successfully. Tagged By in the Tagged Log will show user A who tagged last time instead of user B who tagged this time. This does not affect the operation and the tagged results.	None	2023/02

Issue Description	Workaround	Discovered On
When the system theme is Black and white, the Service Requests and Work Orders menus will show the Edit Column button and the corresponding pop-up window in the top right of the list as black, overlapping the black background.	None	2023/02

Issue Description	Workaround	Discovered On
If you set the Start Time and End Time parameters of the related template to 0 days before today when creating a periodic schedule, the schedule will not work.	None	2023/02
If you set the Start Time and End Time parameters of the related template to 0 days before today when creating a periodic schedule, the page will display the parameter values as Yesterday when you edit this schedule.	None	2023/02

These tables list the known issues and limitations of Device Connectivity & Management.

Issue Description	Workaround	Discovered On
Occasionally, alert records may be lost when a large amount of delay alerts occur continuously in a certain time period.	None	2023/02
Only limited performance are provided by Alert Engine when the alert rules with multiple measurement point are triggered.	None	2023/02

These tables list the known issues and limitations of Data Management and Analytics.

Issue Description	Workaround	Discovered On
Since the upgraded version is not compatible with the old version of Notification Management, the OU admin can not obtain the verification code and users can not import the ZIP file when creating a custom node.	Contact EnOS support team to change configuration items and users can use the universal verification code to import the ZIP file.	2023/02
HTTP Client & Refresh Token node: If you select POST (also PUT and DELETE in HTTP Client node) in Request and enter `Content-type` in the key of Headers, the value you entered will be overwritten by the default value `application/json; charset=UTF-8`, which has no effect on other keys.	Import the `custom-node.zip` to create a custom node to customize the value in `Content-type` key.	2023/02

Issue Description	Workaround	Discovered On
Modify TSDB storage policy storage duration: If the data size of the table corresponding to this storage bucket is large, it will take a long time to update the storage duration, and the data under this table may not be available for TSDB service during the update period.	None	2023/02

Issue Description	Workaround	Discovered On
Git is unavailable for Notebook instances using Azure storage.	Use Ceph storage instead.	2023/02

Issue Description	Workaround	Discovered On
The SFTP data source is unable to synchronize its structured data from the database to the EnOS Hive data warehouse.	Use an FTP data source to implement data synchronization.	2023/12
The FTP data source using FTPS protocol is unable to synchronize its structured data from the database to the EnOS Hive data warehouse.	Use an FTP data source to implement data synchronization.	2023/12

This table lists the known issues and limitations of Documentation.

Issue Description	Workaround	Discovered On
Partial or no search results are returned occasionally.	None	2023/02