Managing Active Alarm Records¶

On the Active Alarm page, you can select and view active alarm records within 3 months and export alarm records.

Prerequisites¶

Before starting, make sure the current account has been assigned the required asset permissions, operation permissions, and a menu group, including Active Alarm. If not assigned, contact the application administrator.

Viewing the Alarm Record List¶

Select Active Alarm in the left navigation bar to access the Active Alarm page.
If there are multiple site types in the current OU, you need to switch the Site Type tab at the top of the page to view the alarm list of the current site type.

Or, you can view the alarm list directly after selecting Active Alarm.

EnOS Alarm Management supports filtering alarm records under the specific site type based on the following filters.

Filter	Description
Site	Select the specific site of the current site type. You can select multiple sites, otherwise all sites are selected by default.
Alarm Group	Select the group type that corresponds to the current site type. You can select multiple groups, otherwise, all groups are selected by default. If there are multiple group types of the current site type and all groups are selected, the filters of Alarm Severity and Alarm Type are invalid.
Alarm Severity	Select the alarm severity of the current group type. You can select multiple sites, otherwise all severities are selected by default.
Alarm Type	Select the alarm type or subtype of the current group type. You can select multiple sites, otherwise all types are selected by default.
Acknowledgment Status	Select whether the alarm has been acknowledged. By default, all status are selected. If Acked is selected, you can filter out alarm records configured with Alarm ACK Response that have already been acknowledged. If UNACKed is selected, You can filter out alarm records configured with Alarm ACK Response that have not yet been acknowledged.

Select Apply to filter alarm records that match the filter items.

To save a filter, select Save Filter at the top right of the page. Next time, you can directly view alarm records of the current site type according to the fault filters saved this time.
To configure the display order of the fields in the alarm list and whether these fields are displayed, select Edit Column in the upper right corner of the alarm list.
To display the start and end time of alarm records according to the time zones of sites that triggered alarms, enable the Show Local Time option.

To display the start and end time of alarm records according to the time zone of your current computer’s browser, disable the Show Local Time option.

Note

The Timezone column displays the time zones of sites that triggered alarms. Data in this column does not vary whether or not the Show Local Time option is enabled.

Viewing Aggregated Alarm Record List¶

Select Active Alarm in the left navigation bar to access the Active Alarm page.
Select the Aggregate By drop-down box in the upper right corner of the alarm list of the current site type, then select whether you want to aggregate and display alarm records by Device or Alarm Rule.
- Aggregate By: Device: Alarm records generated by the same device with start times within 30 minutes are aggregated and displayed.
- Aggregate By: Alarm Rule: Alarm records that trigger the same alarm rule with start times within 30 minutes are aggregated and displayed.

Viewing Alarm Details¶

Select Active Alarm in the left navigation bar to access the Active Alarm page.
Select any field of an alarm record in the alarm list of the current site type, access the alarm details page, and view the information on the tab.

Details Tab¶

Select the Details tab to view the following information.

Field	Description
Basic information	You can view basic information, such as Alarm Severity, Alarm Type, Occurrences (Today), Start Time, and so on.
Comments	Add or view comments to the alarm record.
Relevant Alarms Before and After 30 s	Based on the current alarm record, you can view linked alarm records before and after 30 seconds of the same site. You can also select the linked alarm records in the list to view detailed information about those alarms.
Historical Alarms	Based on the current alarm record, you can view up to 200 historical alarm records of the same asset.

Analysis Tab¶

Select the Analysis tab to view data analysis diagrams of measurement points or KPI alarms.

Field	Description
Time Granularity	Specify the time interval of the measurement point or KPI data in the chart. You can select the original value of the selected measurement point, KPI, or the common query interval in Common Data Service. For more about the query interval, see Registering a Virtual Measurement Point and Registering a Source Metric.
Display Interval	Displays the measurement point or KPI data of the previous period. The following time granularity is supported: `raw data`, `1 minute`, `5 minutes`, `10 minutes`, `15 minutes`, `30 minutes`, and `1 hour`.
Time Range	Select the start and end of the data in the chart.

Work Management Tab¶

Select the Work Management tab to view the ticket information.

Note

The Work Management tab is only displayed if the following conditions are met at the same time.

The current OU has obtained and been authorized Work Management. If not available, contact the application creator.
The ticket response rule is configured for this alarm. If not configured, contact the asset administrator.
A work order or service request has been created for this alarm.

Field	Description
Basic information	View the ID and status information of the ticket. If the current account has acquired the Service Requests menu, you can select the ID to access the service requests page and view the details. If the current account has acquired the Work Orders menu, you can select the ID to access the work orders page and view the details.
Log	View the status, creator, creation time, and other information about the ticket.

Exporting Alarm Records¶

Select Active Alarm in the left navigation bar to access the Active Alarm page.
Select Export in the upper right corner of the alarm list to export all alarm records of the current site type:
- If the number of alarm records is ≤ 2000: select Export to export the alarm records directly via the browser. The export file format is Excel by default.
- If the number of alarm records is > 2000: Select Export to automatically trigger the offline task and there are two ways to download these alarm records:
  - After the offline task has been successfully triggered, select Download File in the File Exported prompt bar to export the alarm records in Excel format.
  - In the EnOS - Alarm Data Export Successful email you receive, click the link to access the EnOS Application Portal > Alarm Management > Active Alarm page under the default site type, then select Download File in the prompt column and export as an Excel file.