Limitations


It is recommended that you read the following before you start using any models, products, devices, logical assets, asset trees, firmware upgrades, etc. The limitations listed here are applicable to each OU(Organization Unit).


The limitations listed in this document are default limitations. You can contact the OU administrator to expand the limitations as needed. The effect range of the expansion can be divided into the following:

  • This environment: the expanded limitations will be effective in each OU of this environment.

  • This OU: the expanded limitations will be effective in this OU only.

General


The following general limitations apply simultaneously to models, attributes, measurement points, services, events, products, devices, logical assets, firmware, and asset trees. For example, if the number of tags that can be added to a single model is extended, the number of tags that can be added to the other objects mentioned above will also be extended within the effect range.

Item

Limit

Effect Range of Expansion

Max number of tags for each model/attribute/measurement point/service/event/product/device/logical asset/firmware/asset tree

100

This environment

Tag key

  • Supports only letters, numbers, underscore (_), hyphen (-), and slash (/)

  • Max 50 characters

This environment

Tag value

  • Does not support starting or ending with whitespace

  • Max 200 characters

This environment

Connectivity

Item

Limit

Effect Range of Expansion

Max number of MQTT connections per second per device

1

This environment

Max MQTT report limit per second per device

1M

This environment

Max MQTT downlink reception limit per second per device

1M

This environment

Max length of one MQTT publish message

512KB

This environment

Time range of MQTT heartbeat

60 - 300 seconds

This environment

Max number of CoAP connections per second per device

1

This environment

Max CoAP report limit per second per device

10KB

This environment

Max CoAP downlink reception limit per second per device

10KB

This environment

Max length of one CoAP publish message

1KB

This environment

Max length of HTTP report body

512KB

This environment

Max number of connection requests for a device when the device request connection is not limited

4 times within 2 minutes, limited to 5 minutes

This environment

Models

Item

Limit

Effect Range of Expansion

Max number of private models

1,000

This OU

Max number of attributes for each model

200

This environment

Max number of measurement points for each model

5,000

This environment

Max number of services for each model

50

This environment

Max number of events for each model

50

This environment

Max number of files in the ZIP when importing models

20

This environment

Max ZIP file size when importing models

2M

This environment

Max number of models that can be exported

20

This environment

Max number of items for enum data type

200

This environment

Max number of items for array data type

1,024

This environment

Model identifier

  • 1 - 64 characters

  • Supports only English alphabets, numbers, and special characters -_.

This environment

Model name

  • 1 - 64 characters

  • Does not support <>;@*%&\

This environment

Model category

  • Max 64 characters

  • Does not support <>;@*%&\

This environment

Model description

Max 1,024 characters

This environment

Attribute/measurement point/service/event identifier

  • 1 - 64 characters

  • Supports only English alphabets, numbers, and special characters -_.

This environment

Attribute/measurement point/service/event name

1 - 64 characters

This environment

Attribute/measurement point/service/event description

Max 1,024 characters

This environment

String data type for attribute

Max 4,000 characters

This environment

String data type for measurement point

Max 1,024 characters

This environment

Products

Item

Limit

Effect Range of Expansion

Max number of products

2,000

This OU

Max number of devices that can be created under one product

10,000

This environment

Max number of products that can be batch imported at any one time

1000

This environment

Max file size when importing products

5M

This environment

Max number of products that can be exported

1,000

This environment

Max size of script for data parsing

48KB

This environment

Product name

  • 1 - 64 characters

  • Does not support <>;@*%&\

This environment

Product description

Max 512 characters

This environment

Devices

Item

Limit

Effect Range of Expansion

Max number of assets

200,000

This OU

Max number of device assets

100,000

This OU

Max number of devices that can be created in a batch

1,000

This environment

Max file size for each Excel file when importing devices

3M

This environment

Max ZIP file size when importing devices

10M

This environment

Max number of devices that can be exported

1,000

This environment

Max number of sub-devices that can be added under a gateway device

10,000

This environment

Max number of cache commands supported per device

50

This environment

Storage duration for a history service invoked per device

15 days

This environment

Storage duration for events reported per device

15 days

This environment

Storage duration for the behavior log for one device

15 days

This environment

Storage duration for cloud logs

8 days

This environment

Storage duration for device logs

8 days

This environment

Cloud log throttling period*

1 minute

This environment

Max number of cloud logs for all devices under this OU within the throttling period

100,000

This environment

Max number of cloud logs for all devices under the same product within the throttling period

1,000

This environment

Max number of cloud logs for a single device within the throttling period

100

This environment

Max storage size for device files

0.1T (modifiable in Resource Management)

This OU

Device key

  • 4 - 64 characters

  • Supports only English alphabets, numbers, and special characters -_.

This environment

Device name

  • 1 - 64 characters

  • Does not support <>;@*%&\

This environment

Device description

Max 512 characters

This environment

  • If the number of logs exceeds the limit during the throttling period, logging will be stopped. At the start of the next period, the log count will be reset, and logging will resume.

Logical Assets

Item

Limit

Effect Range of Expansion

Max file size for each Excel file when importing logical assets

3M

This environment

Max ZIP file size when importing logical assets

10M

This environment

Max number of logical assets that can be exported

10,000

This environment

Logical asset name

  • 1 - 64 characters

  • Does not support <>;@*%&\

This environment

Logical asset description

Max 512 characters

This environment

Device Simulators

Item

Limit

Effect Range of Expansion

Max number of simulated devices

300

This OU

Max time range that can be simulated by the device simulator

90 days

This environment

Max device simulator sample file size

50M

This environment

Device simulator file name

Supports English alphabets and numbers

This environment

Firmware Upgrades

Item

Limit

Effect Range of Expansion

Max number of firmware

256

This OU

Max number of OTA tasks that can be opened at the same time

256

This environment

Max number of devices that can be upgraded per batch upgrade

100,000

This environment

Max firmware file size

100M

This environment

Supported firmware signature algorithm

MD5 and SHA256

This environment

Firmware name

  • 1 - 64 characters

  • Does not support <>;@*%&\

This environment

Firmware version

  • 1 - 128 characters

  • Supports English alphabets, numbers, and special characters ._

This environment

Firmware description

Max 512 characters

This environment

OTA job name

  • 1 - 64 characters

  • Does not support <>;@*%&\

This environment

OTA job maximum task concurrency

Max 100,000, default 300

This environment

OTA job upgrade timeout

5 to 2,880 minutes, default 120 minutes

This environment

Asset Trees

Item

Limit

Effect Range of Expansion

Max number of asset trees

100

This OU

Max layers that an asset tree can have

7

This environment

Max number of individual assets that can be added in the same tree

1

This environment

Max ZIP file size when importing asset trees

5M

This environment

Max number of asset trees that can be batch imported at any one time

50

This environment

Max number of asset nodes that can be batch imported for an asset tree at any one time

50,000

This environment

Max number of asset trees that can be exported

50

This environment

Max file size when exporting asset trees

5M

This environment

Max number of sub-nodes that can be added to a single asset node

10,000

This environment

Max number of assets that can be associated at any one time

1,000

This environment

Max number of assets that can be removed at any one time

20,000

This environment

Asset tree name

  • 1 - 64 characters

  • Does not support <>;@*%&\

This environment

Max number of nodes in the asset tree that can be exported

50,000

This environment