Shelving Alarms


Alarm Management supports batch shelving alarms by configuring alarm shelving rules, and supports shelving alarms by manual in the Alarm Log and Active Alarm pages.

Prerequisites


Before starting, ensure that the current account has been assigned the required asset permissions, operation permissions, and the menu group containing Alarm Shelve, Alarm Log or Active Alarm. If not assigned, please contact the application administrator.

Shelving Alarms by Shelving Rules

Creating a Shelving Rule


  1. Select Alarm Shelving in the left navigation bar to access the Shelving Rule tab by default.
  2. After selecting New Shelving Rule, enter Rule Name of the shelving rule in Basic Information.
  3. Select the asset type and assets (including sites, devices, and components) that need to be shelved in Step 2-Valid Scope.
  4. Select the following information in Step 3-Alarm Range:
    • Alarm Group: Select the group to which the alarm severities and alarm types belong.
    • Alarm Range: the following two alarm range selection methods are supported.
      • When select Alarm Severity & Type as Alarm Range: continue to select the severities and types of alarms to be shelved in Alarm Severity and Alarm Type.
      • When select Alarm Rule as Alarm Range: click + Alarm Rule to add the created alarm rules to shelve alarms based on these rules.
    • Alarm Severity: Select the severities of alarms to be shelved.
    • Alarm Type: Select the types of alarms to be shelved.
  5. Select the following information in Step 4-Shelving Settings:
    • Shelving Date
      • Select Custom as Shelving Date and choose the appropriate time zone (the default time zone is the time zone of the browser), date, start time, and end time for the shelving rule to take effect within the specified date.
      • Select Always as Shelving Date and choose the appropriate time zone (the default time zone is the time zone of the browser) for the shelving rule to take effect once created.
    • Shelve Period: Select the time period during which the shelving rule will take effect on the selected date and shelve alarms that are triggered during that time period.
    • Shelving Reason: Enter the reasons for shelving alarms.
  6. Click Save.

Note

  • To add more site types, device types, component types, alarm groups, alarm severities, and alarm types, contact the system administrator.
  • If you need to add more sites, devices, or component instances, contact the asset administrator.


The following status exist for shelving rules:

  • Enabled: The shelving rule is in effect.
  • Expired: The shelving rule has expired.
  • Disabled: The shelving rule has been discarded, and alarms shelved by this shelving rule will be restored.

Viewing Shelved Alarms


  1. Select Alarm Shelving in the left navigation bar to access the Shelving Rule tab by default.
  2. Click View Records at the end of the target shelving rule row to jump to the Shelved Records tab.

Note

  • Manual shelving has a higher priority than shelving rules. For example, if “Alarm Record A” is manually shelved before it triggers the shelving rule, then the shelving type of “Alarm Record A” is displayed as Shelve Manually in the shelved record list.
  • New rules have a higher priority than old ones: For example, if “Alarm Record A” triggers “Shelving Rule 1 (the old rule)” before it triggers “Shelving Rule 2 (the new rule)”, “Alarm Record A” will only appear in the shelved record of “Shelving Rule 2”.

Editing a Shelving Rule


  1. Select Alarm Shelving in the left navigation bar to access the Shelving Rule tab by default.
  2. Click Edit at the end of the target shelving rule row to modify the shelving rule.

Disabling a Shelving Rule


  1. Select Alarm Shelving in the left navigation bar to access the Shelving Rule tab by default.
  2. Click Disable at the end of the target shelving rule row to disable the shelving rule, and all the shelved alarm records in the rule will be restored. The shelving rule cannot be enabled once disabled.
  3. (Optional) To view the details of the Disabled shelving rule, click View at the end of the target shelving rule row.


To tracing of all created shelving rules, the disabled shelving rules still exist in the shelving rule list.

Shelving Alarms Manually

Shelving Alarms on Active Alarm


  1. Select Active Alarm in the left navigation bar to access the Active Alarm page.
  2. Click Shelve at the end of the target alarm record row of the current site type to shelve alarms.


After an alarm is shelved, the shelved alarm record will disappear from the active alarm list and can be viewed in the shelved record list.

Shelving Alarms on Alarm Log


  1. Select Alarm Log in the left navigation bar to access the Alarm Log page.
  2. You can use the following methods to shelve alarms of the current site type:
    • Click Shelve at the end of the target alarm record row to shelve an alarm record.
    • Hover over the batch operation button batch_icon in the upper right corner of the alarm list and click Batch Shelve to select and shelve multiple alarm records.


After an alarm is shelved, the shelved alarm record will disappear from the alarm record list and can be viewed in the shelved record list.